Products

ProductDroid

Real-Time Product Knowledge at Your Fingertips

ProductDroid empowers sales and support teams with instant access to up-to-date product details and competitive insights. Equip your frontline with answers they need—right when they need them.

Key Benefits:

Respond to customer questions with real-time and current product facts and specs
Equip sales teams with instant competitive comparisons
Eliminate the need to search through outdated documents or files
Strengthen customer trust through fast, accurate communication

Solution Overview

ProductDroid is an AI-powered assistant designed to help customer-facing teams retrieve accurate product information instantly. Instead of navigating multiple sources or relying on tribal knowledge, users can simply ask questions in plain language—ProductDroid responds with verified product data, feature breakdowns, or competitive insights, all pulled from your internal knowledge base. Whether in sales calls or client support chats, it ensures your team always has the right answer.

Real-World Applications (Use Cases)

Sales Enablement: During a sales meeting, a team member quickly retrieves a product’s feature list, current availability, and how it compares to a competitor’s offer—without interrupting the flow of conversation.
Customer Support: A support agent receives a technical question about a legacy product. Instead of escalating the issue, they ask the ProductDroid, which instantly returns the correct answer and suggested solution with a source link.
Proposal Building: While drafting a client proposal, a consultant uses ProductDroid to verify up-to-date pricing and specs, ensuring the document is accurate and compliant with the latest internal documentation.
Training & Onboarding: New hires use ProductDroid to explore the product portfolio conversationally, improving their time to competence without lengthy documentation dives.

By embedding accurate, accessible product knowledge into daily workflows, ProductDroid reduces internal friction, speeds up communication, and increases customer confidence. Whether you're closing a deal or solving a customer issue, ProductDroid ensures your teams have the answers they need—on demand. You sales assistant on demand.

Integration Details

ProductDroid integrates seamlessly into your existing ecosystem. It connects with your product databases, documentation portals (e.g. SharePoint, Notion, Confluence), CRM systems, and internal sales enablement tools. It can be embedded in commonly used platforms (like Slack, Teams, or internal web apps) for quick, frictionless access. Our team ensures tailored setup, with minimal disruption and full compatibility with your tech stack.

Security & Access Controls

ProductDroid respects enterprise-grade access management. It supports role-based permissions, user-specific content filtering, and full audit logging. You can ensure that sensitive or restricted product information is only shown to authorized personnel. Integration with your existing identity systems (e.g. Azure AD, Okta) guarantees compliance with your internal security policies and standards.

Need more information?

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KnowDroids.ai

Jindřišská 941/24,
Praha 1, 11000,
Czechia

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